Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us:

• Name, email address, phone number
• Company name and job title
• Billing and payment information
• Project requirements and specifications
• Communication records

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent
• Referring website addresses
• Cookies and tracking technologies data

2. How We Use Your Information

We use collected information for:

• Providing and improving our IT services
• Processing transactions and managing accounts
• Communicating about projects and services
• Sending technical updates and newsletters
• Responding to inquiries and support requests
• Analyzing website usage and performance
• Preventing fraud and ensuring security
• Complying with legal obligations

3. Data Protection & Security

We implement appropriate technical and organizational measures:

• SSL encryption for data transmission
• Secure servers and firewalls
• Regular security assessments
• Access controls and authentication
• Data backup and recovery systems
• Employee confidentiality agreements

4. Data Sharing & Disclosure

4.1 Third-Party Service Providers

We may share data with trusted service providers for:

• Payment processing
• Email communication services
• Cloud hosting and storage
• Analytics and marketing tools
• Project management software

4.2 Legal Requirements

We may disclose information when required by:

• Court orders or legal processes
• Government authorities
• To protect our rights and property
• To prevent illegal activities

5. Cookies & Tracking Technologies

We use cookies and similar technologies:

• Essential Cookies: Required for website functionality
• Performance Cookies: Analyze website usage
• Functional Cookies: Remember preferences
• Marketing Cookies: Track advertising effectiveness

You can control cookies through browser settings. However, disabling cookies may affect website functionality.

6. Data Retention

We retain personal data only as long as necessary:

• Client data: Until project completion + 7 years for tax purposes
• Website analytics: 26 months
• Marketing data: Until consent is withdrawn
• Legal documents: As required by law

Data is securely deleted after retention periods expire.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict data processing
• Data portability
• Withdraw consent
• Object to processing

To exercise these rights, contact us at privacy@indiancodehub.com

8. International Data Transfers

As an Indian company based in Lucknow, data is primarily processed in India. If international transfers occur, we ensure adequate protection through:

• Standard contractual clauses
• Adequacy decisions
• Explicit consent when required

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children. If we discover such collection, we will delete it immediately.

10. Client Project Data

For website development and software projects:

• Client source code and data are treated as confidential
• Access restricted to project team members
• Encrypted storage and transmission
• Data deletion upon client request post-project
• Backup retention as per service agreement

11. Marketing Communications

You may receive marketing emails if:

• You opted in via website forms
• You are an existing client
• You requested information about services

Every email includes an unsubscribe link. You can opt-out anytime.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

13. Data Breach Notification

In case of a data breach affecting your information, we will:

• Notify you within 72 hours of discovery
• Describe the nature of the breach
• Detail affected data types
• Explain measures taken to address it
• Provide protective recommendations

14. Policy Updates

We may update this policy periodically. Changes will be:

• Posted on this page with updated date
• Notified via email for major changes
• Effective immediately upon posting

Continued use of our services after changes constitutes acceptance.

15. Contact Information

For privacy-related questions or concerns:

16. Governing Law

This Privacy Policy is governed by Indian law, specifically:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023

Disputes shall be subject to the jurisdiction of courts in Lucknow, Uttar Pradesh.